About Our Return Policy

Aloha Hula Supply offers 15-day return and exchange policy. Send return and exchanges, at customer's expense, to Aloha Hula Supply, 4369 Lawehana Street, #A2, Honolulu, HI 96818. Please enclose reason for return(s) with your address and phone number. If items are returned for any reason, other than AHS error, the customer is responsible to pay for shipping back to AHS, and the shipping costs of the replacement item, if any. Please be advised: no returns or exchanges on SPECIAL ORDERED ITEMS.

Requirements for a Full Refund

  • Items must be in new condition
  • Items must be returned with all original packaging and accessories
  • Media items (for example, movies, music,) must be unopened and still in their plastic wrap
  • Costuming and clothing must be unworn

Our Guarantee

If for any reason you are not satisfied with your purchase, simply return the item and tell us what you'd like...a replacement, an exchange, a refund to your credit card, or an open credit to be used against a future purchase.